Shipping & Returns
What delivery methods do you use?
We employ services of such transportation companies, as DHL, FedEx, TNT, UPS,EMS the indubitable leaders in transportation market with immaculate reputation.
How much does my delivery cost?
We offer worldwide free deliveries shipped by FedEx, UPS, DHL, TNT,EMS. The delivery time is 3-5 business days.
What if my purchase arrives in damaged state?
The chance that your purchase will arrive damaged is very low, as we use special packing materials for safe and careful transportation to ensure secure delivery and prevent possible damages. In case when your purchase does arrive damaged through our fault, we will exchange your purchase or refund you the money. All artworks are send insured, and a transportation company will repair damages, if they occur. Please, contact us to get the details by mail: bluebamboo.exports@gmail.com.
What is your Return Policy?
Cheapwallarts.com has a 30- Days Money Back Guarantee. If you are not completely satisfied with your art you are welcome to return it for a refund(refund does not include shipping). Makes sure paintings are in good condition with original packing and would not affect our second sale.
Can I cancel my order?
You can cancel your order, but only before we have sent your purchase. If you want to cancel your order, but a painting has been already sent, you may return it within 5 days, paying transportation and operational expenses.
Will their be any import duty or taxes on my painting?
The Harmonized Tariff Schedule of the United States (2000) declares that there is NO import duty on:
1) "Paintings, drawings, and pastels, executed entirely by hand ... framed or not framed" (Heading 9701 & Subheading 9701.10.00);
2) "Original engravings, prints and lithographs, framed or not framed" (Subheading 9702.00.00); & "Original sculptures and statuary, in any material" (Subheading 9703.00.00). In most countries, hand-painted oil on canvas are duty free. Please contact the Customs Service in your country directly as policies may vary.
I want to purchase a painting, but later. Can you reserve it for me?
Of course, we can reserve this painting for you, just contact us.
If you have any questions, please contact us at (Email: bluebamboo.exports@gmail.com), and we will be happy to help you.
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